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Terms & Conditions

Acceptance Of The Terms

By accessing or using the Chanze Casino platform, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

Eligibility Requirements

To use the Chanze Casino platform, you must meet the following eligibility criteria:

  • Be at least 18 years old (or the legal age of consent in your jurisdiction).
  • Possess the legal capacity to enter into these terms.

Geographic Restrictions

Access to our platform may be restricted in certain jurisdictions. Users from countries such as the United States, United Kingdom, and other regions mentioned in our policy are not permitted to register or use our services.

Account Registration Rules

To access certain features, you will need to create an account. During registration, you must provide accurate and complete information. This includes, but is not limited to, your name and any other required details.

One Account Per User Policy

Each user is allowed one account only. Creating multiple accounts is prohibited and may result in the suspension of all associated accounts.

Account Accuracy Obligations

You are responsible for ensuring that your account information is current and accurate. Failure to do so may result in limitations or restrictions on your account.

Identity Verification And Kyc

We reserve the right to request identification for account verification purposes. This may include government-issued ID and proof of address. This process may be triggered by specific activities, such as withdrawal requests or cumulative deposits over a certain threshold.

Account Security Responsibilities

You must keep your account login credentials confidential. Any activities performed under your account will be your responsibility. If you suspect any unauthorized access, you must notify us immediately.

Restricted Behaviour And Prohibited Activities

Users are prohibited from engaging in any of the following activities on our platform:

  • Collusion or any form of cheating.
  • Using multiple accounts to manipulate bonuses or promotions.
  • Engaging in fraudulent activities.

Bonus And Promotion Rules

Promotions are subject to specific terms, which may include wagering requirements and eligibility criteria.

Wagering And Gameplay Conditions

Bonuses may have wagering requirements that must be fulfilled before any withdrawals can be made. Ensure to review these conditions before participating in promotions.

Bonus Abuse Prevention

Any misuse of bonuses or promotions will result in penalties, including the potential reversal of winnings.

Deposits And Withdrawals

Users can make deposits and withdrawals through specified methods available on the platform.

Verification Before Withdrawals

Withdrawals may require verification of identity. This is to ensure compliance with regulatory requirements and to protect your account.

Processing And Review Procedures

Withdrawals will be processed within a reasonable time frame, subject to review based on our internal policies.

Responsible Gambling Expectations

We are committed to promoting responsible gambling. Players are encouraged to monitor their gambling habits and set limits as needed.

Self Exclusion And Account Restrictions

Users can request self-exclusion or account restrictions at any time. This will prevent access to your account during the selected period.

Game Fairness And Rng Systems

Our platform employs Random Number Generation (RNG) technology to ensure fair play. Certified auditors monitor our systems, though we encourage users to be aware that no system is infallible.

Technical Interruptions Or Voided Gameplay

We are not liable for any technical interruptions that may affect gameplay. In such cases, we will strive to restore services as quickly as possible, but cannot guarantee the return of lost progress or stakes.

Suspension Or Closure Of Accounts

We maintain the right to suspend or close accounts at our discretion, particularly if user activity breaches these terms.

Intellectual Property And Platform Ownership

All content, trademarks, and intellectual property on the Chanze Casino platform are owned by us and protected by relevant laws. Unauthorized use is strictly prohibited.

Limitation Of Liability

Our liability to you is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

Modification Of Terms

We reserve the right to modify these terms at any time. Changes will be communicated via the platform, and continued use of the services will imply acceptance of the new terms.

Contact Or Support Guidance

For any questions regarding these terms, please contact our support team. We aim to respond promptly to all inquiries.

Applicable Licensing Or Regulatory Oversight

Our platform operates under applicable jurisdictional laws and regulations. Users are encouraged to ensure their understanding of these regulations as they pertain to their use of our services.

By using our services, you acknowledge that you have read and understood these terms and agree to comply with them in full. Thank you for choosing Chanze Casino.